Privacy Policy

This document describes the privacy policy applicable to the smartlivingswiss.ch website, operated by Surfim SA. This policy governs the collection, use and storage of all information, including personal information, collected through the site or through other means.

Surfim SA, as the owner of the site, recognises the importance of the confidentiality of personal data and, therefore, provides the information necessary to understand how this data will be handled. Please note that this privacy policy may change and will be reviewed periodically.

Surfim SA
Via San Gottardo 117
6596 Gordola
Switzerland

Definitions

‘Personal data’ means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by means of an identifier such as a name, identification number, location data, online identifiers or one or more characteristic elements of his or her physical, physiological, genetic, psychological, economic, cultural or social identity.

Information collected

The Site collects the following personal data:

Information provided by the data subject when registering with the Site, e.g. name, email address and telephone number;
Information collected automatically when using the Site, e.g. IP address, browser type, browser language, date and time of request and referral URL;
Information obtained through the use of cookies and similar technologies.
Use of Personal Data

Personal data collected on the Site is used for the following purposes:

To provide and manage access to the services offered on the Site;
To personalise the user’s experience on the Site;
Responding to requests from data subjects via, for example, contact forms;
Analysing site traffic and usage patterns.
Improving the services offered on the Site.

Personal data collected on the Site may be shared with the following recipients:
Public and judicial authorities in the event of a legal request;
Third parties who provide services on the Site, e.g. providers of hosting and traffic analysis services;

Technical cookies

This document covers the types of cookies used by the site. The following macro-categories of cookies can be identified: Technical Cookies, Statistical and Profiling Cookies, and Third Party Cookies.

Technical cookies are essential for the proper functioning of the website and to guarantee secure browsing. The duration of technical cookies installed on the user’s device can vary, being limited to the browsing session or extending for a longer period even after leaving the website.

The website uses statistical but not profiling cookies, which – although in an anonymous form – allow the website to be monitored, detect visitors’ connections and preferences, in order to improve their browsing experience. Disabling these cookies may prevent access to all the services offered on the website.

The website includes components from third-party vendors (e.g. Google Ads, Google Analytics, Google Maps, Google Tag Manager, Mailchimp, social media buttons such as Facebook and LinkedIn) that use cookies to anonymously collect and analyse visitor preferences. The installation of these cookies cannot be technically controlled by this organisation.

Use and transfer of personal data

This document describes how personal data collected on the website managed by Surfim SA is used, as well as the purposes for which this data is used.

The personal data collected are used to manage requests sent via the online forms on the site, to send personalised commercial information and to fulfil legal or regulatory obligations applicable to the activity carried out.

The legal basis for the processing of personal data is the consent of the data subject, the fulfilment of a legal obligation or the legitimate interest of the organisation, provided that such processing does not harm or prejudice the rights and freedoms of the data subject.

The personal data collected can be accessed by employees, contractors, enjoy.swiss group companies, outsourcing companies, professionals and external consultants, who are subject to contractual and statutory confidentiality and data protection obligations. This data is not disclosed or passed on to third parties for advertising or marketing purposes without the express consent of the person concerned.

The transfer of personal data to countries outside Switzerland, where necessary, takes place on the basis of the adequacy decisions of the Federal Data Protection and Information Commissioner or the Federal Council or on the basis of the EU standard contractual clauses for the transfer of personal data to third countries.

Personal data are stored and transmitted using appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including through the use of encryption. This data is retained for as long as necessary for the purposes described in this notice, in accordance with enjoy.swiss’s retention criteria and the applicable legislation.

Retention period

Personal data collected on the Site will be kept for the period necessary to fulfill the purposes described in this privacy policy. Thereafter, the data will be deleted or anonymized.

Rights of the data subject

The data subject has the following rights in relation to his/her personal data:

The right of access, which allows the data subject to obtain information about his/her personal data and how it is used;
The right of rectification, which allows the data subject to request the correction of any inaccurate personal data;
The right to erasure, which allows the data subject to request the deletion of his/her personal data;
The right to restriction of processing, which allows the data subject to restrict the use of his/her personal data;
The right to data portability, which allows the data subject to receive his or her personal data in a structured, commonly used and machine-readable format and to request its transfer to another data controller;
The right to object, which allows the data subject to object to the processing of his/her personal data.
To exercise their rights, the data subject may contact the data controller using the contact details indicated below.

Changes to this privacy policy

The site owner reserves the right to change this privacy policy at any time. In this case, the changes will be published on the Site and will be effective from the date of publication.
The interested party is advised to consult this privacy policy periodically for any changes.

Contact details

The owner of the site can be contacted via the following details:
Surfim SA, Via San Gottardo 117
6596 Gordola, Switzerland.
info@smartlivingswiss.ch